Are You Looking For Water Sampling & Legionella Testing For Your Water Systems?

We provide water sampling, legionella testing and clear interpretation of results for all types of water systems across the UK.

As a fully independent and impartial company, you can be confident that the results, explanations and recommendations you receive from Acorn will always be in your best interests.

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Water Sampling

Here at Acorn Safety Services, we offer a comprehensive water sampling and legionella testing service to help you manage water quality and control legionella bacteria in your systems. Our team of legionella experts can provide you with legionella risk assessments, sampling plans, site surveys, laboratory testing and clear interpretation of results.

If you are responsible for the management of water systems, you must understand the risks from legionella and other waterborne bacteria and the potential for serious illness, including Legionnaires’ disease. Water sampling and legionella testing are vital to confirm that your control regime is working and that your water systems are not posing a risk to people’s health.

Where results indicate an issue, our team of experts can work with you to develop a practical remedial and control strategy. Our recommendations are tailored to each individual site and take into account the type of water system, the level of risk and the resources available.

Water sampling and testing are just one part of managing legionella and other water quality risks. Our team can also provide you with comprehensive training on all aspects of legionella control, result interpretation and ongoing monitoring, delivered on-site or at our training centre.

What is Water Sampling for Legionella?

Water sampling for legionella involves taking representative water samples, in sterilised bottles (with sodium thiosulphate where necessary), and sending them to a UKAS-accredited laboratory for analysis. The laboratory identifies the presence or absence of legionella bacteria in the water sample, along with the bacterial count (cfu/L) and, where required, the legionella species present.

As part of our service, we do not just hand over a lab report. We explain what the numbers mean in plain English, how they relate to HSE guidance and what actions, if any, are required.

Which water systems may require water sampling and legionella testing?

  • Cooling water systems, cooling towers and evaporative condensers
  • Hot and cold water systems
  • Safety showers, sprinklers and vehicle wash systems
  • Fountains and water features
  • Spa pools and hot tubs
  • Spray humidifiers, misters, air washers and wet scrubbers
  • Any other system containing water in which legionella could grow and be released in aerosol droplets

Water Sampling & Testing Services

Water sampling and legionella testing should be undertaken when confirmation of the effectiveness of your control regime is needed, or where there is concern that legionella bacteria may be present.

You should consider water sampling and legionella testing when:

  • A control regime’s limits, such as temperature or disinfectant concentration, are not always consistently achieved.
  • There is a high-risk area or a place where there is a population with increased susceptibility, e.g. healthcare premises such as care homes.
  • A water system is suspected or identified in a case or outbreak of legionellosis.
  • A water system is being treated with biocides and hot water is stored or distributed at lower temperatures.

It is recommended that water sampling and legionella testing are only undertaken by competent persons who have had sufficient training and understand how to plan sampling and interpret results.

Fast, Free And Fixed Price Quote Service
We’ll quote you within 1 working day, and the quote you receive will be the price you are charged.

City and Guilds Qualified Consultants
To deliver the highest levels of service, our legionella consultants hold HTM04-01, WS8 and WS14 City and Guilds qualifications.

Multiple Sector Experienced Legionella Consultants
Our legionella consultants are experienced across healthcare, education, commercial, industrial, leisure and public sectors, so they understand the real-world challenges you face.

Free Client Portal And Project Data Storage
All water sampling and legionella testing projects come with free access to your own live, secure and encrypted client portal, giving you 24/7 access to your sampling data and reports.

Up To Date Advice On Safe Systems Of Work
Our consultants use real site experience to develop and review risk assessments, sampling plans and safe systems of work that are practical, achievable and compliant.

24/7 Access To Our Legionella Consultants
You’ll have access to our legionella consultants when you need them, wherever you need them.

Free Legionella Remediation Consultation & Advice
Where remediation works are required, we can assist you with free, independent and impartial advice following your sampling and survey.

How much does water sampling and legionella testing cost?

If you’re looking to find out how much your water sampling and legionella testing will cost, all you need to do is fill in our simple quote request form.

Interpretation of water sampling results in simple, easy-to-understand language.

Many laboratories simply send a report of numbers without any explanation. We specialise in controlling legionella and other waterborne pathogens and in explaining what your results actually mean. We will:

  • Review your water sampling results against current HSE and industry guidance.
  • Explain in plain English what the counts mean and whether action is required.
  • Set out clear, prioritised recommendations to address any issues identified.
  • Advise how results should influence your ongoing monitoring and control regime.

Our aim is to turn technical laboratory data into clear, practical actions so you can manage your water systems with confidence.

Water Sampling
Water Sampling &Amp; Legionella Testing

Water Sampling & Legionella Testing – Frequently Asked Questions

Below we’ve outlined some commonly asked questions about water sampling and legionella testing. Still got a question, contact us and request a call back from one of our legionella consultants.

What is legionella bacteria?

Legionella bacteria is a type of pathogenic bacterium that can cause Legionnaires’ disease, a severe and sometimes fatal form of pneumonia. Legionella is found in natural water sources as well as man-made water systems, such as cooling towers, evaporative condensers, humidifiers, hot tubs and showers.

How do you carry out water sampling for legionella?

When monitoring for legionella is required, water sampling should be carried out in accordance with BS 7592. If a biocide is used, it should be neutralised as soon as possible using an appropriate neutraliser in the sample bottle. Samples should then be sent promptly to a UKAS-accredited laboratory that participates in an appropriate proficiency testing scheme.

Our trained legionella experts will establish a sampling plan, agree locations, collect samples using sterile bottles and complete the necessary chain-of-custody paperwork before sending them to a UKAS-accredited laboratory for examination and analysis.

How much does water sampling and legionella testing cost?

This depends on the number of samples required, the type of systems on site, access and the collection process.

To get your fast, no-obligation quote click here.

Who can you use for water sampling and legionella testing?

Water sampling may be carried out by a competent service provider, such as a water treatment company or consultant, or by the operator if they are trained and correctly supervised. Laboratory analysis should always be undertaken by a UKAS-accredited laboratory.

How often should I test for legionella in water?

The frequency of sampling is determined by the system you have and the recommendations set out within your legionella risk assessment. For open systems, such as cooling towers, evaporative condensers and spa pools, routine testing is typically carried out at least quarterly, though more frequent sampling may be required in some cases.

Microbiological testing is not usually required for hot and cold water systems where control measures are proven to be effective. If you are unsure about the effectiveness of your regime, or if recommended temperatures or disinfectant concentrations are not consistently met, additional legionella testing may be needed.

How do I interpret legionella water sampling results?

Water sampling results need to be interpreted in line with HSE guidance and your specific water systems. Factors include the legionella count, sample location, trend over time and any recent system changes. Our legionella consultants will review your results with you, explain what they mean in simple terms and set out clear next steps, whether that is no action, increased monitoring or remedial works.

Client Portal 1

Free Online Portal with Every Water Sampling Service

We have worked with our database provider to produce an easy-to-navigate online system that can be accessed via any web browser. There is no downloading software or apps and best of all it’s FREE.

Host your water sampling data and reports securely, accessible anytime from anywhere.

This is available for anyone who uses our services.

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5.0
Based on 38 reviews
Caroline Roper Profile Picture
Caroline Roper
5 months ago
We contacted Acorn Safety for legionella sampling at several of our properties. Every time, they were speedy with their response, gave an excellent quote, and managed to have the sampling booked in less than a week after we had confirmed we wanted to work with them (in one instance for the very next day). Abbie was very helpful throughout the quoting and booking process and Samantha came back to me with booking information incredibly quickly. I would go back to them for other safety services in the future.
K Du Profile Picture
k du
8 months ago
We’ve had an excellent experience with Kyle Glaser and the team. The company provides truly exceptional service, and we’re very happy to have them on board. Services such as TMVs and Legionella management are delivered to a very high standard, and the engineers are consistently knowledgeable, professional, and a pleasure to deal with. A big shout-out to Kyle in particular for all his recent help — always responsive, helpful, and proactive. Highly recommended.
Dudu Ekwevugbe Profile Picture
DuDu Ekwevugbe
1 year ago
The best company to go to and our only go to company. The staff are very responsive, professional and knowledgeable. Thanks to all the staff especially Zeynep and Darren M.
John Crockett Profile Picture
JOHN CROCKETT
2 years ago
Excellent service from Operations and Accounts at Acorn Safety Services. Invoices paid within 24 hours of issue. John Crockett Managing Consultant- Ash Consulting
Peter Inns Profile Picture
PETER INNS
2 years ago
Adam arrived on time and was knowledgeable carrying out his survey of our Tennis Club water system explaining problems he identified. He came up with a good assessment and was prompt and helpful when follow up was needed arranging a quote for further work.
Sue Mcglynn Profile Picture
Sue McGlynn
2 years ago
After getting a lot of confusing and conflicting advice about fire doors we contacted Acorn Safety Services. The 3 people at Acorn with whom we had contact, Abbie, Adam and Darren, were all really well informed, helpful and extremely efficient. I really appreciated their good customer service.
Mark Holmes Profile Picture
Mark Holmes
2 years ago
I am undertaking the management of group of apartments that need to be risk assessed. I contacted Acorn who sent a very knowledgeable and accommodating team in Craig Matthews to sort this out with no fuss. They carried out what I was after and also helped with the follow up processes of getting the building right. Can't fault them. Great service.
Lauren Galton Profile Picture
Lauren Galton
3 years ago
John Crockett visited our site today, a lovely member of staff very helpful and informative.
Kevin Quinlan Profile Picture
Kevin Quinlan
3 years ago
Flexible and proficient service resulting in detailed and prompt reports. Would highly recommend!
Rob Winsor Profile Picture
rob winsor
3 years ago
We contacted Acorn Health & Safety to carry out Legionella, DSEAR and Fire Risk Assessments for a number of our sites. Adam and his team provided a very effective and efficient service in a timely manner. Good knowledge and explanations were given by Adam during his visits on site, giving us a sound understanding. We will definitely be using Acorn again and highly recommend them.
Brenda Mcmanus Profile Picture
Brenda McManus
3 years ago
We had excellent Fire Warden Training delivered by Adam Midson and Acorn Safety Services
Louise Laurie Profile Picture
Louise Laurie
3 years ago
Great service would recommend this company, Adam was very knowledgable and helpful carry out the fire risk assessment.
N Marshall Profile Picture
N Marshall
3 years ago
Great service from Acorn. Thank you to Adam for the Fire risk assessments. Adam is knowledgeable and efficient. Thanks to Zeynep for responding staright away to my calls and emails. Great customer service.
Mandy Rowe Profile Picture
Mandy Rowe
3 years ago
Jo provided a very thorough and comprehensive report including photos, for the commercial premises which consists of 4 suites of offices. Her list of recommendations will be very helpful for each tenant and the Landlords for the building. It is important that Health and Safety procedures are followed to minimize risk for the tenants and the professionalism showed by Jo along with her advice has been extremely beneficial. Thank you. Mandy Rowe pp David Investments Limited
Jo Renno Profile Picture
Jo Renno
3 years ago
Great service from this company. Thank you to Nathon who conducted our Fire and Legionella risk assessments. Nathon was very knowledgeable and explained many things to me , in simple terms! He simply just got on with the job swiftly and professionally. Thanks also to Zeynep for keeping in touch and always responding staright away to my emails! Brilliant customer service. I would definitely recommend Acorn Safety Services!
We contacted Acorn Health & Safety to carry out a Legionella Risk Assessment for our site. They provided an efficient and cost effective service on a timely basis. Adam Midson their consultant carried out the risk assessment followed by our required training. He could not have been more helpful in assisting us to understand the requirements and responsibilities of the company going forward. We feel confident that they will be there to provide support if and when needed.
Legionella Risk Asessment

Legionella risk assessment

Identify Your Risks – Preventing Legionella Exposure

Legionella Testing

LEGIONELLA TESTING

Get Fast Results For Your Suspected Legionella Samples

Legionella Treatment Remediation

LEGIONELLA REMEDIATION

Ensuring Safety Of Your Water Plant & Services

Legionella Treatment Remediation 2

LEGIONELLA MONITORING

Ensure Continuous Safety with Ongoing Water Quality Checks

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